Pain Relievers
Thorough assessment
concentrated time wth customer one on one for as long as they want it to truely understand their needs
Education and written information on disease/conditions building on what you know
Assistance to improve health literacy
support to be able to question to understand your health care provider
follow up support = structured tested methodology to source that motivation and support to stay on tract with realistic goals
support with a new diagnosis - set up with experts what to expect, support for journey that is personalised or just to initiate
Scaled down support ad assistant to priorities
non judgemental
you pay for the service you are truely the centre of your care - putting customer service back into health care
Support to seek alternative options, all investigated for you
Registered Nurse: bound by Code of Conduct, Your best interests
Support to choose what you want
Education;pharmacy review
support to connect to social services; ACAT, navigate these
Assistance to ensure you are re-triaged if signs and symptoms are getting worse while waiting on lists for surgery or specialists + other strategies for managing while waiting.