Nurse Nav Advocate supports your ability to be in control. We know having someone who understands what good care looks like insisting you receive it and get treated in active partnership with your providers can have a significant impact on the quality and safety of your care. Especially when, for some reason, they are unable to support right now. Nurse Nav can anticipate problems and discretely and calmly ensure you get safe, quality, comprehensive care.
What to expect:
We do a comprehensive assessment to get clear on what you need. This part is really important. This includes: gathering relevant health information and what you would like to happen sort of the goals of your care.
From there together we figure out what you need, want and prefer. Nurse Nav will support, guide you and explain what to reasonably expect, what is currently available including government funded services you may not know about. We work for you and will work hard to get you what you need.
Our expert eye will review documents, explain discharge summaries, explain everything you need explaining, and be the go-between to other services, improve communication and collaboration between stakeholders including ensuring your GP has all the information they need to support you in making decisions about your care. We do all the behind the scenes work.
We can then advocate on your behalf, or support a family member/carer or friend to do it if that makes you feel more comfortable.
Value of the package is approx 3 sessions: Depending on the length of time of initial assessment up to 2.5 hours, then the other sessions are what is required. We can meet using a variety of options: phone, facetime, zoom, skype, or if you are local, face to face.
We will provide you and your team with a plan of care that describes your goals and what everyone is responsible for.